Reviews

Restaurant reviews that win more good ones and catch the bad ones first

Restaurant reviews are guest ratings left after a visit. The guest leaves a rating after the meal — 4-5 stars lead on to Google, lower ratings stay private with you first. You see the average, the reply count, and the breakdown in the dashboard.

  • Rate after the visit
  • No charge per review
  • Average and breakdown in the dashboard
The whole loop
  • Rate after the meal
  • QR at the table
  • Route to Google
  • Private for low ratings
  • Average and breakdown
  • All in the dashboard
Try it yourself

Leave a rating — and see where it goes

This is the guest's view after the visit, with the same switch as in the product. At 4-5 stars the guest gets a one-tap path to your Google page. At 3 stars or lower the response stays private with you, in time to fix the issue.

  1. The guest scans the QR code on the table or the bill and rates you on their phone — no app.
  2. At 4-5 stars, a one-tap path to your Google page opens.
  3. At 3 stars or lower, the response stays private with you — nothing is sent to Google.
  4. The review counts into the average and the breakdown in the dashboard, and low ratings collect under Needs action (≤3★).
Guest view · demo
The Lantern Sports Bar Goboblo

How was your visit?

Tap a star — you'll see right away where the review goes.

Rate after the visit

How does the guest leave a review?

The guest scans a QR code on the table or the bill, or opens a link, and leaves a rating right on their phone. Ask while the meal and the service are still fresh and you get more replies.

  • QR code on the table or bill
  • A rating in seconds, no app
  • Automatic request after the visit: on the way
QR code that opens the rating demo on this page — scan it with your phone and try the review switch yourself Scan with your phone A real QR code — it opens the rating demo on this page, just like the guest's code on the table opens the rating question.
The whole chain

From the table to Google — step by step

Click a step to see what data is created and what happens next. Everything except the last step is live in the product today.

  1. You print the QR code from the dashboard and put it on the table or the bill. The guest scans it with their phone camera and lands straight in the rating question.

Overview

What does the reviews dashboard show?

The dashboard shows your average rating, how many guests replied, and how the ratings break down. Low ratings collect under the Needs action (≤3★) filter, so you know where you stand without tallying reviews by hand.

  • Average rating and reply count
  • Breakdown from 5 stars down to low ratings
  • The Needs action (≤3★) filter collects low ratings
  • Tying each review to the guest profile: on the way
The reviews list in Goboblo's dashboard with the All reviews and Needs action (≤3★) filters — guest ratings and comments in dark mode
Sort the path, not the truth

Two responses, two paths

The same question goes out to every guest. The rating picks the path: the happy review out into the light on Google, the sour one in privately with you, in time to fix it.

Without Goboblo
  • Sour reviews land straight on Google
  • You see the complaint after everyone else has
  • Happy guests forget to leave a review
  • You tally the ratings by hand
With Goboblo
  • Low ratings kept private before they go public
  • You reach out the same day and fix the issue
  • Happy guests led to Google with one tap
  • Average, count and breakdown in the dashboard
Built for operators

Reviews at no extra charge

$0 per review collected
4-5★ routed to your Google page
Free until 150 guests use the lunch card
0 apps for the guest to download
FAQ

What operators ask

What is a restaurant review system?

A restaurant review system collects guest ratings after the visit and decides where they land. In Goboblo the guest rates you via a QR code or a link, happy guests are routed to Google, and low ratings stay private with you. You see the average and the breakdown in the dashboard.

How does Goboblo route happy guests to Google?

The guest leaves a rating after the visit. At 4 or 5 stars, they get a one-tap path to your Google page, lifting your average rating. At 3 stars or lower, the response stays private with you first, so you can fix the issue before it goes public.

Is it gaming the system to ask for reviews?

No. You ask every guest for honest feedback, not only the happy ones. Goboblo routes where the review goes, not what the guest thinks. You collect the positives in public on Google and the negatives in private, fully within Google's guidelines for genuine reviews.

How does Goboblo ask the guest for a review?

The guest scans a QR code on the table or the bill, or opens a link, and leaves a rating on their phone in a couple of seconds, no app. Ask while the meal and the service are still fresh and you get more replies. Sending the request automatically after the visit is a feature on the way.

What do I do with a negative review?

At 3 stars or lower the review stays private with you, so it never goes on to Google. You see it under the Needs action (≤3★) filter in the dashboard and can call or email the guest the same day, before they post. Tying each review to the guest profile is a feature on the way.

What do restaurant reviews cost in Goboblo?

Reviews are part of the restaurant loyalty software, and it's free until 150 guests use your lunch card. Every guest who uses the card counts, and keeps counting — the number only grows. Every review you collect is free, and there's 0 commission on your own bookings. See what reviews cost.

Lift your rating and catch complaints in time

Book a short demo and we'll show how the guest rates you after the meal, how happy guests reach Google, and how low ratings stay private with you.